Venue rules

A few house rules.

They keep everyone safe, keep the simulators in top shape, and keep sessions running on time.

  1. 01

    Arrive 10 minutes early

    Your session starts and ends on time so the next group isn't kept waiting.

  2. 02

    Clean, non-marking footwear

    Trainers or golf shoes without metal spikes only on the hitting mats.

  3. 03

    One golfer in the hitting zone

    Everyone else stays behind the safety line while a shot is being played.

  4. 04

    Use real golf balls only

    Use the balls provided. Damaged or practice foam balls can harm the screen.

  5. 05

    Under 16s with an adult

    Juniors are very welcome but must be supervised by an adult at all times.

  6. 06

    Cancellations

    Cancel online at least 4 hours before your session. Within 4 hours, please contact the lounge.

  7. 07

    Look after the equipment

    Report any damage to staff straight away. Wilful damage will be charged.

  8. 08

    Respect other guests

    Keep music and language friendly — the lounge is shared space for everyone.